1. Information We Collect
📍 Location Data
We collect precise location data when you submit an incident report. This allows us to accurately place incidents on the map. Location data is collected only when necessary for reporting purposes.
📷 Photos and Media
If you choose to attach a photo to an incident report, the image is uploaded to our servers. Photos are used exclusively for verifying incidents, assisting municipal services, and improving public service response.
👤 Account Information
If account creation is enabled, we may collect account information such as your email address, username, and basic authentication data. This information is used to manage your account and incident submissions.
📊 Technical Data
We may collect limited technical information such as device type, operating system version, app version, and crash logs (if applicable). This data is used to improve application stability and performance.
2. How We Use Your Data
- Display incident reports on the map
- Notify relevant authorities or municipal services (as applicable)
- Improve public services and the user experience
- Maintain app functionality, security, and fraud prevention
We do not sell your personal data. We do not share your data with third parties for advertising purposes.
3. Data Storage and Security
Data is transmitted securely via encrypted connections (HTTPS). We implement reasonable technical and organizational measures to protect user data against unauthorized access, alteration, or destruction.
4. Data Retention
Incident reports and associated data are retained only as long as necessary for operational and public service purposes. Users may request deletion of their personal data at any time.
5. Your Rights
Depending on your jurisdiction (including EU GDPR), you may have the right to access your data, correct inaccurate data, request deletion of your data, and withdraw consent where applicable.
To exercise your rights, contact us at: contact@cityalert.com
6. Children’s Privacy
CityAlert is not intended for children under 13 years of age. We do not knowingly collect personal data from children.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted within the App or on our official website.
8. Contact
If you have any questions about this Privacy Policy, contact us at: contact@cityalert.com
Tip: Replace contact@cityalert.com with your real contact email and keep the “Last updated” date current.